RETURNS POLICY

Our return policy has a duration of 30 days. If you purchased the item more than 30 days ago, unfortunately we cannot offer you a refund or exchange.

To be returned, your item must be unused and in the condition you received it, as well as in its original packaging. Certain types of items are not eligible for return, such as perishable goods (food, flowers, newspapers or magazines), intimate or sanitary products, hazardous materials or substances, and flammable liquids or gases.

To process your return, we require a receipt or proof of purchase. Do not send the item to the manufacturer.

In some cases, only partial refunds are granted: if the item is not in its original condition, if it is damaged or missing parts for a reason other than our error, or if it returned more than 30 days after delivery.

Once your return has been received and inspected, we will send you an email notifying you that we have received the returned item and will let you know if your refund has been approved or declined. If the refund is approved, it will be processed and your credit card or original payment method will automatically be credited within a few days.

If you haven't received your refund, first check your bank account and then contact your credit card company as it may take some time for your refund to appear officially. Next, contact your bank as it may take some time for a refund to appear. If you've followed all of these steps and still haven't received your refund, contact us at rlagosdev@gmail.com .

Sale or promotion items are non-refundable. We only replace items that were originally defective or damaged. If you need to replace a defective or damaged item with the same item, send us an email at rlagosdev@gmail.com and send the item to the following address: 4 rue félix ménifère 44300, Nantes, 44300, France.

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the equivalent value of the returned item. Once the item is returned, an equivalent gift will be offered. If the item was not marked as a gift when purchased, or was sent to you, we will send you a refund.

To return your item, you must first contact us at rlagosdev@gmail.com . We will then provide you with instructions for sending your item.

You are responsible for the cost of returning the item. Return costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.

Depending on where you live, the time it takes for your returned item to be refunded to you may vary. If you sent your package from abroad, the return time may be longer. We advise you to consider the option of tracking your package when sending. Your satisfaction is our priority. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us at rlagosdev@gmail.com .